Our Approach

It all starts with your story. Maybe you’re building a brand from scratch. Maybe you’re ready to take what you’ve built and make it feel more you.

Or maybe you just need a clearer way to connect what you do with the people who need it most.

That’s where Common Thread comes in.

We help brands find clarity, build meaning, and grow through strategy, design, web and ecommerce.

From shaping your brand foundations to designing websites that convert, everything we do starts with understanding the story at the centre, yours.

e-commerce & experience design

All packages are flexible and can be tailored to your needs.

Start a conversation and let’s explore how we can work together.

  • A complete end-to-end overhaul of your digital storefront.

    Perfect for brands ready to reset, scale, or launch properly.

    Includes:

    • Website redesign (UX + UI)

    • Full e-commerce overhaul
      (Shopify, Shopify Plus, Squarespace Commerce, headless-ready foundations where required)

    • Product architecture & merchandising strategy

    • Conversion-focused UX flows (homepage → PDP → checkout)

    • Technical setup & optimisation

    • Coaching on how to confidently run and evolve your store post-launch

    Price: $8,000 - $14,000

  • Refine what you already have to drive clearer storytelling and stronger conversion.

    Ideal if your site is live but not performing as it should.

    Includes:

    • UX audit & optimisation recommendations

    • Product merchandising improvements

    • Content hierarchy & on-site storytelling refinements

    • Conversion and usability improvements

    • Priority fixes with practical, actionable guidance

    Price: $4,000 - $6,000

  • Strategic guidance to help you improve experience, brand impact, and sales.

    Best for founders or teams who want clarity without a full rebuild.

    Includes:

    • Booked consulting sessions

    • Experience and brand story review

    • Coaching on UX, content, and conversion best practice

    • Clear actions to improve site performance and growth over time

    Price: $250 - $350 per hour

Marketing Strategy & Content activation

All packages are flexible and can be tailored to your needs.

Start a conversation and let’s explore how we can work together.

  • Strategic foundations with a clear plan for execution.

    Suitable for campaigns, launches, or annual planning.

    Includes:

    • Brand narrative & “Why Now” positioning

    • Content strategy & channel prioritisation

    • Creative concepts, story arcs & campaign rollouts

    • Content calendar strategy & planning

    • Copywriting direction & design briefs

    • Media planning & go-to-market strategy

    Price: $7,000 – $12,000

  • Focused strategy to sharpen your next launch or content phase.

    Ideal when you need direction, structure, and momentum.

    Includes:

    • Campaign or collection strategy

    • Content pillars & messaging framework

    • Channel-specific content planning

    • Creative guidance for copy, visuals, and execution

    Price: $3,000 – $5,000

  • High-impact thinking time to strengthen your marketing engine.

    Designed for founders, marketers, or small teams.

    Includes:

    • Strategy workshops or booked consulting sessions

    • Marketing system review (brand, content, channels)

    • Ideation and problem-solving

    • Clear recommendations to drive brand growth, consistency, and impact

    Price: $250 – $350 per hour or $2,000 – $3,000 monthly retainer

SERVICES

01

Get clear on who you are and what you stand for.

Define the strategy, story, and message that guide your brand and shape how it launches, shows up, and grows across media and advertising.

Strategy & content

INCLUDES:

Brand narrative and “Why Now” positioning
Clarifying what you stand for, why it matters, and why now.

Content strategy and channel prioritisation
Defining what to say, where to show up, and how to focus for impact.

Creative concepts, story arcs, and campaign frameworks
Big ideas translated into clear narratives and executable campaigns.

Content development and activation
Turning strategy into content that’s ready to deploy across channels.

Media planning and go-to-market strategy
Informed distribution thinking to ensure ideas reach the right audience at the right time.


02

Experience design &

e-commerce

Build, refresh, or reimagine your online experience.

A hands-on process to shape your website, sharpen your UX, and coach you through running your eCommerce store with confidence.

INCLUDES:

UX & UI strategy and design
Experience-led design focused on clarity, usability, and conversion.

E-commerce development and optimisation
Thoughtful builds and refinements across platform setup, performance, and growth.

E-commerce coaching and growth support
Practical guidance to help you run, evolve, and scale your store with confidence.

Advertising integration and digital connection
Ensuring your site connects seamlessly with paid media, content, and wider digital channels.


03

Consulting

Consulting that moves ideas forward.

A mix of working sessions and workshops to align teams, explore new creative and media territories, and shape confident next steps for campaigns, websites, and content.

INCLUDES:

Weekly strategy sessions

Ongoing working sessions to sharpen ideas, solve challenges, and drive sustainable growth.

E-commerce & experience coaching

Practical guidance across UX, merchandising, conversion, and store operations.

Ideation & discovery

Structured sessions to uncover opportunities, define priorities, and set clear direction.

Team workshops & creative coaching

Align teams, build capability, and unlock stronger creative and strategic thinking.

Pitch collaboration & idea shaping

Support to refine narratives, sharpen ideas, and bring strategic clarity to key moments.

Let’s Connect

Book a complimentary session, for collaboration, clarity, or simply a conversation.